You have the right to complain about the quality of your medical care.
If you feel you have not received adequate or appropriate medical care, call Medicare’s National Intake Center at 1-855-472-4440 to speak with a Medicare customer service representative. (You may also fax your concern to 1-855-472-4441.) The representative may refer you to an Acumentra Health staff person for further assistance. All complaints are confidential. Acumentra Health will review the care you receive in
Acumentra Health works directly with the involved facility or doctor to correct any problems we find. Acumentra Health staff also evaluates complaints to determine if they are suitable for alternative dispute resolution approaches, such as mediation.
Helpline for complaints about quality of care:
Last updated August 8, 2011